Making television easy again. By Phillip Swann
Q. My 10-year-old daughter keeps losing our Roku remote. I can usually find it, but this time, nope. So we have no remote for the Roku. Do you know how to get a new one? I don’t want to pay too much if possible. — Mary, Jacksonville, Florida. Mary, I feel your pain. I have
Q. I went to sign up today for AT&T TV Now on my Roku Premiere and I couldn’t find it. I thought it was on Roku. After all, it’s only the biggest streaming device out there. What’s the deal, TV Answer Man? — Eddie, Biloxi, Mississippi. Eddie, I have to inform you that as of
Q. I love watching Netflix and Hulu on my new Smart TV, but I’ve noticed that I sometimes lose my WiFi connection. I didn’t notice this when I used to watch Netflix on my Roku player. Is there a reason why my Smart TV would lose the WiFi connection? Can this be fixed? — Brenda,
Q. I would like to get a Roku, but I also would like to know if it has adult channels. I hear they are available in the Roku private channels. Let me know, but please don’t use my name. — Name withheld. I have some good news for you. But let me first offer some
Q. I have a Roku player, the 4K Ultra one. I loved all the channels, but I hear that there are even more, something called private channels. What are private channels? Can anyone get them? — Luis, Las Vegas. Luis, Roku, which offers its Net TV service in several devices, including a streaming stick and
Q. I watch Roku quite a bit, but I was wondering how you can tell when they have new channels. And what are the latest channels to be on Roku? — Shandy, Brooklyn. Roku, which is available via Net TV devices, televisions and HDMI sticks, streams thousands of channels. Roku defines a channel as any
Q. I just signed up for Comcast’s TV service and the customer service guy said I could start watching my channels before the installer came, using the Xfinity app on my Roku. But I keep getting an error message when I try to watch one of the channels on the app. Can you help me?
Q. I was thinking of buying a Roku player and I heard about their private channels. My question to you is: Do the private channels include adult channels? (Asking for my boyfriend!) And what exactly is a private channel and how do you watch them? — Melanie, Studio City, California. Melanie, I have good news
Q. I know Roku has streaming channels like Netflix. But are there channels that are free? And do you have to pay a monthly fee to subscribe? — Judy, Seattle. For those not familiar with Roku, it’s a set-top box or streaming stick that can send video and audio channels over the Internet to your TV.
Q. I bought a 4K TV and I want to use the Roku for my programming. My question is: Do I need any special equipment to connect my 4K TV to the Roku so I can watch programs in 4K? Is there anything else I might need? — Carly, Atlanta. Carly, that’s a great question,
Q. I am a new 4K TV owner and I am using a Roku Ultra streaming player to show my 4K programs. My question is: Does Roku offer all the HDR formats? I read that HDR can really make a difference in the picture, but I also read that Roku doesn’t have Dolby Vision HDR.
Q. I’m thinking of buying a 4K TV but was wondering if the shows and movies are for free on the set. I’m tired of always paying for shows and movies. I have a Roku and an antenna. Is there any free 4K on that? — Wendy, Fresno, California. Wendy, I feel your pain. Many