By Phillip Swann
The TV Answer Man –Follow on X.
Former Sony employee and editor of 4 TV magazines.

NBC says the average audience for Saturday’s Kansas City Chiefs-Miami Dolphins game was 23 million while nearly 28 million tuned in at some point during the game. The network says this marks the biggest audience ever for a live streaming event in the United States. (The viewer numbers also included NFL Plus and local coverage in Kansas City and Miami.)

If the numbers are correct — and Nielsen will release its official count later this week — it will also mean that NBC’s decision to spend $110 million for the exclusive national rights to the game seems to have paid off, at least in the short term. Peacock’s streaming service costs $5.99 a month although it offered annual subscriptions for 50 percent off late last week.

The Chiefs-Dolphins game, won by the Chiefs, 26-7, was the first NFL playoff ever that was available as a national streaming exclusive. (The game was also available on local channels in the Miami and Kansas City markets, and NFL Plus, the league’s streaming service.)

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“From NBC Sports and Peacock to the Comcast team, our entire company worked seamlessly to plan for this game and executed flawlessly to deliver a streaming experience with the NFL on a scale that’s never been done before. It’s a very proud moment,” Comcast CEO Brian Roberts said in a press release. (Comcast owns NBC and Peacock.)

The NBC release says roughly 30 percent of U.S. Internet traffic on Saturday came from the Chiefs-Dolphins game. The network says the game contributed to the biggest Internet usage ever on a single day in the United States.

Despite the increase in viewers, Peacock did not suffer any significant technical meltdowns during the game, although some viewers complained of buffering. Downdetector.com, which tracks online outages, says the number of complaints online during the game barely topped 1,000. That’s a relatively small number when you factor in that more than 20 million were watching.

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The TV Answer Man is veteran journalist Phillip Swann who has covered the TV technology scene for more than three decades. He will report on the latest news and answer your questions regarding new devices and services that are changing the way you watch television. See the bio for Phillip Swann here.