AT&T has announced that it’s no longer selling its U-verse TV service to new customers.
The telco made the announcement today on the U-verse page at ATT.com.
“To help our employees serve our existing customers, we’re no longer selling U-verse TV. Service for existing U-verse TV customers is not impacted,” the company states.
Update: AT&T says you can now order U-verse in ‘select locations.’
What’s unclear is whether the move is temporary due to the Coronavirus outbreak, or permanent due to falling U-verse subscription numbers, and AT&T’s strategic decision to make the new AT&T TV Internet TV service its primary video offering.
The TV Answer Man has asked AT&T for a clarification and will report back here if we get one.
(See our article, ‘What AT&T Plans to Do With U-verse,’ for more information.)
U-verse still has roughly four million subscribers, but it has lost roughly two million over the last five years. AT&T announced last month that it would no longer take online orders for U-verse, which it began fourteen years ago this June.
But now it’s no longer accepting any orders, which could be the beginning of the end of U-verse.
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AT&T has said it is going to STOP SELLING U-Verse.
AT&T make it sound like they WERE looking for a BUYER.
Like the roomers they might SELL DirecTV (HOPE it HAPPENS)
If AT&T meant they are going to STOP offering U-Verse,
AT&T SHOULD have SAID they were going to STOP ROBBING Customers.
As for: The TV Answer Man has asked AT&T for a clarification and will report back here if we get one.
DON’T hold your breath, AT&T doesn’t have a Clue what they ARE doing or WHAT they are going to do.
Buy they have EXCELLED at making life as miserable as possible for the customer.
BUT you can count on ONE thing: They will be BUSTING their Ass trying to SCREW OVER the Customer.
Don’t we all LOVE AT&T having their Customer Service OVER SEAS with limited or NO English.
That way they can REALLY do a JOB on your MIND.
Prices keep going up and Service is incompetent. Sad.
they sign you up for a decent package, then after a period ends the package almost doubles. when you call to quit, they try to sell you something different for less of a package. why not just keep the same amount for billing instead of no billing? you pay the bill today and nothing tomorrow so revenue goes to zero, not good business model and the customer is forced to go elsewhere.