Category: uverse

AT&T Lost 4.5M TV Subs In Past Year

AT&T today released its second quarter earnings report and the numbers continue to paint a horrifying picture for the company’s TV business. According to the report, AT&T lost 4.5 million TV subscribers from June 30, 2019 to June 30, 2020, falling to 18.4 million from 22.9 million. The numbers include losses for DIRECTV, U-verse and

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Does AT&T Want Out Of TV?

Q. I don’t understand what AT&T is doing with DIRECTV or U-verse, either. They raise prices. They stop selling it in some places. It makes no sense to me. It doesn’t seem like they really want to be in the TV business even though they paid all that money for DIRECTV. What’s the deal with

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DIRECTV, AT&T TV Raise Monthly Prices For New Customers

Despite accelerating customer defections, AT&T today raised the first-year monthly price for new subscribers to DIRECTV and AT&T TV. The company, however, has not raised monthly fees for its live streaming service, AT&T TV Now, nor for DIRECTV and AT&T TV’s existing customers. New subscribers to DIRECTV now must pay $59.99 a month for the

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DIRECTV: Where Did Smithsonian Channel Go?

Q. I’ve been watching the Smithsonian Channel on DIRECTV, but it’s not there anymore. How do I get the channel back?! It has some great documentaries! — Hank, Toledo, Ohio. Hank, DIRECTV in March offered a free preview of about 50 channels to help Coronavirus shut-ins pass the time. However, the preview has ended, or

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Has AT&T Kept Its Promise to DIRECTV Subscribers?

Q. I’ve had DIRECTV for a long time and I remember when AT&T took it over that they made a bunch of promises. Curious if they actually kept those promises. Can you look them up and see? — Teresa, Dunkirk, Maryland.  Teresa, you have a great memory. On July 24, 2015, the day AT&T completed

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AT&T Stops Selling U-verse TV

AT&T has announced that it’s no longer selling its U-verse TV service to new customers. The telco made the announcement today on the U-verse page at ATT.com. “To help our employees serve our existing customers, we’re no longer selling U-verse TV. Service for existing U-verse TV customers is not impacted,” the company states. What’s unclear

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AT&T: What Will It Do With U-verse?

Q. You’ve written a lot about AT&T’s plans for DIRECTV, but what about U-verse? Are they going to keep it going or do they plan to shut it down? — Rita, Clemson, South Carolina.  Rita, the AT&T-owned U-verse will celebrate its 14th anniversary this June, but I would be surprised if it turns 15. Let

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