Q. I have two TVs and they both have a blue screen. I can’t get a picture on either one of them. They are both connected to our outside antenna so they should be working okay. Do you have any ideas? — Claire, Nashville.
Claire, there are several things you can do to fix a ‘blue screen’ TV, or at least determine if the problem is the TV or something else. (In your case, I think it’s something else, but I’ll get to that later in the article.)
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1. Whenever you get a blue screen on any TV, make sure your the video source to your TV (cable/satellite box, streaming device, or antenna) is on and your cables are connected securely. You would be surprised at how often cables get jostled by a pet, kid or something else, and become loose. If the video source is on and the cables are okay and you still get a blue screen or a ‘No Signal’ message, go to #2:
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2. Pick up your TV remote and hit the Input or TV/Video button to see if there’s a signal coming from another source connected to your TV, such as a Blu-ray player or game console. For example, if you have your antenna connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. If the second HDMI port also shows a blue screen — and you can’t find a signal or picture or any other port — go to #3.
(Note: If you only have one device connected to your TV, such as a cable or satellite receiver, try connecting it to a different HDMI port. If the second port still shows a blue screen, then go to #3.)
3. Reset the video source and your TV by unplugging them for about 20 seconds. During this time, also take the HDMI cables out. Then re-plug everything and reconnect your cables. If you still don’t get a picture, go to #4.
4. At this point, we’re running out of options. If you only have one device connected to your TV, it’s possible the device is the problem. And, Claire, I suspect this is your issue.
You say your antenna is connected to two separate TVs, and they both show a blue screen. It’s possible, but highly unlikely, then that the TVs are the concern. The most likely scenario here is that both TVs are not getting a signal from your antenna, which could mean you need a new antenna. The odds that both TVs failed at the same time is pretty high. However, just in case, try connecting the antenna to a third TV. If that shows a blue screen, too, then I think we can safely conclude it’s the antenna.
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Tv is blue,cannot get a picture on it its a tosiba
I HAVE A RCA 65 INCH THE SCREEN IS BLUE AND THIS HAS HAPPEN BEFORE BECAUSE MY BRAKER BOX TO THE HOUSE SHUT OFF A FEW TIMES AND I WOULD HAVE TO PUNCH THE BUTTONS ON THE TV UNTIL SEE THE CHANNEL NUMBERS IN THE CONER THEN I HAD TO SET IT TI HDM1 FOR THE CHANNEL TO COME IN AND THAT WOULD WORK THIS TIME THE BRAKER BOX SHUT THE POWER OFF AGAIN I GET SOUND IF I PRESS THE BUTTON BUT I CANT SEE TO PUT IT ON HDM1 THE SCREEN IS BLUE THE POWER ON AND OFF BUTTON WORK
Did you manage to help sheneice cos I had the very same problem on my TV screen JVC 55 inches
have a seiki smart TV… have sound no picture… just blue screen… can’t reset… have disconnected everything and re connected everything… no luck … can’t get to the menu through remote as no screen comes up
Thank you for your advice regarding a blue screen. I was thinking I would have to purchase a new set. I twiddled all the cables & ‘hey presto’ – the people on screen got a pink tinge back in their faces. Fantastic.
I have a vizio 32 inch TV and for some reason when I shut it off , it doesn’t have a black screen like it has in the past. It is sort of gray looking and when I touch the screen it lights up in the spot where I touch it. It is as if the power doesn’t shut completely off? How to fix that please?
Honestly I am inept and super technologically challenged but my husband couldn’t get his tv to work so we went through your steps…got to unplug the tv and he had tried that already but when I unplugged for 20 seconds like you directed before plugging back in the tv was back up and running like normal. Thank you. You saved our day:)
Happy to hear that!
Hi I have a Samsung smart tv and the screen is blue but it turns off and on but no signal no picture