Q. My monthly cable bill just keeps going up and up. My last bill was about $20 more than before and I’m not even sure why! I don’t want to get rid of my service but I gotta get my bill down. Do you have any suggestions? — Eileen, Dunkirk, Maryland. Eileen, I feel your
Q. I wanted to watch MGM HD today on Comcast, but it was gone. What happened? — Bev, Baltimore. Bev, believe it or not, Comcast announced more than six months ago that it would drop MGM HD, but didn’t actually remove it until this week. Amazon: Get up to 40% off Turbo Tax! What?! Let
Q. I just signed up for Comcast’s TV service and the customer service guy said I could start watching my channels before the installer came, using the Xfinity app on my Roku. But I keep getting an error message when I try to watch one of the channels on the app. Can you help me?
Q. I saw your article about the lack of live 4K on DIRECTV. What about Comcast? What is their 4K lineup? I have Comcast and I am thinking about getting a 4K TV. — Tom, Nashville. Tom, you’re not going to like what I have to say. As of this morning, Comcast’s 4K lineup consists
Q. I recently got Comcast for the first time and the installer came and set it up. But after he left, I noticed that there was a picture, but no sound on my TV. Is this a glitch with Comcast? How do I fix this? — Greta, Boston. Greta, I hope the Comcast installer didn’t
Q. I read that Comcast is getting rid of the Fuse channel. Why would they do that? I watch it all the time, particularly for its reality shows. — Anne, Owings, Maryland. Anne, it’s true. Comcast is dropping the Fuse channel, which features shows of interest to multiple cultures such as T-Pain’s School of Business,
Dish this weekend has begun alerting existing subscribers that prices on their programming packages will rise in January, the fifth major pay TV operator to announce that it’s hiking monthly video fees in 2019. DIRECTV, U-verse, Comcast, Charter and now Dish have all announced that prices will go up, although the pay TV industry has
Q. I read that Comcast may offer a streaming service next year like Sling TV and DIRECTV Now. But I thought Comcast already had a streaming service. Am I wrong? — Thomas, Prince Frederick, Maryland. A. Thomas, you are referring to a recent holiday message from NBC Universal chief Steve Burke to his employees in
Q. I see that Comcast has Netflix now, but I was wondering if you can get Netflix’s 4K lineup while watching it on Comcast? — Jen, Miami. Jen, as you note, Comcast is now offering Netflix as one of its streaming services on its X1 set-top. And, yes Jen, you can watch Netflix’s 4K programming
Q. My monthly cable TV bill just keeps going up and up and Comcast just announced another increase! I don’t want to get rid of my service but I gotta’ get my bill down. Do you have any ideas? — Kathy, Boston. Kathy, I feel your pain. Due to higher programming costs, and a few
Q. I really liked your article on the tough times that satellite TV is having. But I was wondering whether you think cable TV is in the same trouble. With people cutting the cord, is cable TV more or less dead now? — Ron, Milwaukee. Ron, cable TV operators such as Comcast and Charter are
Comcast has increased its ‘Broadcast TV’ and ‘Regional Sports’ fees by a combined 288 percent in just four years, far more than any other major pay TV provider in that time period. The nation’s largest cable operator first added a regional sports fee to subscriber bills in January 2015 with a $1 a month surcharge.