Why Do Pay TV Services Require 2-Year Contracts?

Q. I am interested in DIRECTV’s new offer for new customers. It’s $50 a month for two years. Guaranteed! But I read that the deal requires me to sign a two-year contract and if I leave before the two years are up, I have to pay big. Why do TV services require these contracts? Seems

Continue reading

Who’s That Woman In the AT&T Commercials?

Q. I am totally in love with the woman who’s in those AT&T ‘family plan’ commercials. But she looks familiar. Has she been on a TV show? Movie? Who is she?! — Tony, Las Vegas. Tony, I can’t tell you how many people have e-mailed me to ask this very question. The AT&T commercials, which

Continue reading

Can a Child Get Addicted to An iPad?

Q. I have a three-year-old son and I’ve been thinking about getting him an iPad to help him get used to technology and be more interactive. But a friend told me that some experts say a child can get addicted to an iPad. Is that true or is it safe?– Diane, Los Angeles, California. This

Continue reading

DIRECTV: How Do I Suspend My Account For a Vacation?

Q. My family plans to spend the month of June at a vacation home about 50 miles away from our house, which means we won’t be there to watch DIRECTV. Is there a way to suspend our account for the month of June so we don’t have to pay? — Kelly, Santa Monica, California. Kelly,

Continue reading

Why Didn’t My DIRECTV DVR Record My Show?

Q. I set my DIRECTV HD DVR to record last week’s Better Call Saul on AMC, but it didn’t record! Any ideas as to why it didn’t record? And, is there any way to check to see if I set it right? — Candy, Colorado Springs, Colorado. Candy, there’s nothing more frustrating than to sit

Continue reading

Why MLB.TV Blackouts Your Local Team

Q. I have the Major League Baseball package but I can’t watch Washington Nationals games on it because they are blacked out, no matter where they play. Why?! This drives me crazy. — Mike, Upper Marlboro, Maryland. Major League Baseball’s blackout policy says any game in your “home television territory” will be blacked out whether

Continue reading

Netflix Is Raising Its Prices – How Do I Unsubscribe?

Q. I read that Netflix is raising its prices so I’m going to give Hulu a try. So, how do I cancel Netflix? I’m a little confused on their site. — Sheryl, Culver City, California. Sheryl, first, you’re right. Netflix next month is raising its base price for roughly 17 million subscribers by $2 a

Continue reading

Should You Report Cable TV Theft?

Q.  My next door neighbor is getting cable TV for free. He gave the installer some extra money and he hooked him up with all the premium channels for free. I think he’s getting all the channels for free, too. Question: Should I report him? Is it affecting my bill? — Mitch, Buffalo, New York.

Continue reading
One comment

Can I Watch Netflix Using a Hotspot?

Q.  I don’t have an Internet service at my home, but I do have the ability to create a Hotspot from my iPhone or iPad. Could I stream Netflix on my Smart TV using the Hotspot? — Carl, Santa Fe, New Mexico. Carl, that’s a great question. As you know, you need an Internet connection

Continue reading

My Kindle Fire Videos Won’t Play! Why?

Q.  I’ve downloaded a bunch of children’s shows on my Kindle Fire tablet but sometimes they won’t play when we’re in the car, away from our wireless network. How come? I bought them; they should play with or without wireless, right? — Elizabeth, Newark, New Jersey. Elizabeth, you are right. They should play, but there

Continue reading

Comcast: Can I Still Watch the Yankees On MLB Extra Innings?

Q. I read the article about Comcast not carrying the Yes Network which has the New York Yankee games. If Comcast doesn’t carry it, can I still watch the Yankees on my MLB Extra Innings package? — John, Boston, Massachusetts.  John, first, you are right. Comcast and the YES Network are involved in a dispute

Continue reading