Category: Television

I Can’t Hear Anything From My TV’s Speakers! Help!

Q. I sometimes have trouble with the sound from my TV’s speakers. The volume is too low and hard to hear and sometimes I can’t hear it all. When I hook up the TV to my stereo system, no problem. Everything sounds great. Any idea why the TV speakers would be a problem? — David,

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March Madness: Don’t Buy a 4K TV Unless…

Q. I’m thinking of buying a 4K TV to watch all the March Madness games. Is this a good time to buy one? — Marcia, Cleveland. Every year, scores of millions watch the annual college basketball tournament, known as March Madness, and they like to view it on the best set possible. In addition, retailers

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Can You Record DIRECTV’s Live 4K Channel?

Q. I am excited to watch DIRECTV’s new 4K channel. But I’m curious about whether you will be able to record shows off it. Can you? And, if so, how many hours of recording can you store on the DVR? — Tom, Los Angeles. Tom, as you note, DIRECTV next month will launch pay TV’s first

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Why Is a Criterion Collection Blu-ray So Special?

Q. I notice that people refer to a new Blu-ray release from the Criterion Collection as if it’s something special. What makes a Criterion Collection release different from any other Blu-ray? — Edgar, Washington, D.C. The Criterion Collection is a video distribution company that has a long history of working with  with filmmakers and film

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How to Keep Your TV a Long, Long Time

Q. I had to replace my TV after just three years. I am very disappointed. Aren’t TVs supposed to last forever? Is there anything I can do to keep my new TV longer than three years?! — Rod, Phoenix, Arizona. Rod, televisions are built to last a long time, but forever? Well, not quite. However,

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My Blu-ray Player Won’t Play My Discs! Help!

Q. I love watching Blu-ray movies. The picture is just awesome! But sometimes when I put in the disc, a message on screen says ‘no disc” or ‘disc error.’ Is there anything I can do to eliminate this? — Ellie, Boise, Idaho. For starters, make sure the disc is compatible with your player. Some older

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Can a Vacuum Cleaner Affect My TV’s Picture?

Q. My TV’s picture is usually pretty good, but I have noticed that sometimes it appears a bit fuzzy when there are electrical devices on in the house, such as a vacuum cleaner. Don’t call me crazy for asking, but could a vacuum cleaner hurt my set’s picture? — George, Detroit, Michigan. You’re not crazy,

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My Netflix’s Audio & Video Is Out of Sync!

Q. I love watching streaming on Netflix, but sometimes the audio is a few seconds behind the video, creating that effect you see in those old Godzilla movies.  The people are moving their lips, but the words come a few seconds later. Is there anything I can do to stop this? — Conrad, Las Vegas,

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What Can You Do If Your TV’s Picture Is Too Dark?

The picture on my Sony TV seems a little dark, particularly during movies. Is there anything I can do about it? — Bill, Amarillo, Texas. I touched on this in our TV Answer Man feature, ‘Why Did My TV Look Better In the Store?‘ I wrote that retailers sometimes  purposely tune the sets (all sets,

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