TV Answer Man, I was thinking of getting AT&T TV because it has a lot of sports channels including MASN in my area where the Washington Nationals play. But before I pay up, does it have a free trial? I would like to try it out before subscribing it so I know it works okay. I looked at their web site and I don’t see a free trial mentioned anywhere. — Tim, Upper Marlboro, Maryland.
Tim, you’re right. AT&T TV, the multi-channel, live streaming service owned by AT&T, carries many hard-to-find regional sports channels such as Bally Sports, NESN, Altitude, SportsNet LA, Marquee Sports, and MASN, the TV home of the Baltimore Orioles and Washington Nationals. (Note that the regional sports channels are available in AT&T TV’s Choice plan and above, which start at $84.99 a month.)
AT&T TV is the only major live streamer that carries those channels so interest in the service has certainly grown since the start of the 2021 Major League Baseball season.
But is AT&T TV any good? Is it technically sound?
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With some live streaming services, such as FuboTV and Hulu Live, you could find out by using their seven-day free trial. However, AT&T TV does not offer a free trial.
But before you run off in despair, Tim, if you scour the fine print of AT&T TV’s web site, you’ll notice that AT&T TV offers a full refund to new customers if they cancel within 14 days after subscribing.
“New customers who cancel service in the first 14 days will receive a full refund. Otherwise, no refunds or credits for any partial-month periods or unwatched content,” the site states.
So while it doesn’t advertise a free trial, AT&T TV is basically giving you 14 days to try it out. If you don’t like it, you can cancel and get your money back. That’s just as good as a free trial.
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Hope that helps. Happy viewing, and stay safe!
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BUYER BEWARE!!! It is extremely important to know once you have the service, if you don’t cancel after 14 days, not only will you not get your money back but you will be charged for any and all boxes that you have. The charge is at an exorbitant rate. You will also have trouble with many of the apps you already have access to such as Hulu, Starz, and Epix. Even with the premium package you are only allowed restricted access to some STARZ and Epix programming. If you log in separately to watch what you want on STARZ or Epix, you will be told customer does not have access. Other third-party apps such as Hulu will connect but you will not hear sound and the picture starts and stops as if there is an issue with reception. In essence you cannot watch Hulu with ATT TV. Calling customer service and tech-support does not help because it is beyond their capability to fix this. And if you don’t find this major error and cancel before the 14 days you will be charged for the boxes and they will not take them back and you will have to pay for every box you own, because they are now yours. This is a very devious marketing plan because they walk away with all of your money and you get nothing but two plastic boxes that serve no purpose at all!
AT&T TV also mentioned that you get a lot of sports packaging but you do not!! What you actually get is extremely limited. You do not get the NFL network or Sunday Ticket at all. And if you ask them why then they say you need to access those programs through DIRECTV, separate from AT&T TV.