Q. I read your column on how the Charter subscribers couldn’t get the ACC Network. But I’m having the same problem with DIRECTV. I thought DIRECTV was supposed to carry it, but I can’t find it anywhere in my lineup. What’s up with that? — Franklin, Portland.
Franklin, you’re right. Many Charter subscribers are upset that they can’t watch the ACC Network since its launch on Thursday night. (To find out why they can’t watch, click here.)
But there are a significant number of angry DIRECTV subscribers as well. AT&T, the owner of DIRECTV, and ESPN, the owner of ACC Network, both said prior to the launch that the channel would be available on the satellite TV service. But many DIRECTV customers can’t find it in their on-screen guides.
What’s the deal?
If you’re a DIRECTV subscriber who doesn’t live in what is considered an ‘ACC market,’ you can not get the ACC Network unless you subscribe to the satcaster’s ‘Sports Pack,’ which costs an additional $13.99 a month. The Sports Pack includes roughly 35 channels, including ESPN Classic, TVG, CBS Sports Network and the Outdoor Channel.
What is considered an ‘ACC market?’
Basically, it’s any state that’s home to an ACC college, or is near one: North Carolina, South Carolina, Florida, Georgia, Indiana, Kentucky, Massachusetts, New York, Pennsylvania, and Virginia.
So if you’re a DIRECTV subscriber who lives in one of those markets, the ACC Network is available to you on channel 612 — if you have DIRECTV’s Choice plan and above. That means Select plan subscribers can’t get it.
Final note: Some Choice subscribers in ACC markets have told me that channel 612 has displayed a message saying the ACC Network must be purchased separately. However, after calling DIRECTV’s customer service, the satcaster added the channel without an additional fee. So if you see that message, call DIRECTV.
Franklin, hope that helps. Happy viewing!
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— Phillip Swann