Q. I am so damn mad about not having my local CBS station! Is there anything I can do? Can I get a refund from DIRECTV? They are not giving me all my channels! Channels that I paid for! — Gina, Lafayette, Louisiana.
Gina, as you note, on July 3, DIRECTV lost more than 120 local stations (including your local CBS affiliate, KLFY-TV) due to a carriage dispute between their owner, Nexstar, and AT&T, which owns DIRECTV. The stations include network affiliates for CBS, NBC, Fox, ABC and the CW. (The blackout also affects the AT&T-owned DIRECTV Now and U-verse.)
The fee fight has left viewers across the nation irate, and demanding satisfaction. While there’s no indication that the blackout will end anytime soon, there at least might be a way to get some of your money back.
AT&T says it will offer a “temporary” price adjustment for DIRECTV AND U-verse subscribers who are missing their local channels.
“You may qualify for a temporary adjustment in pricing as we continue to fight on your behalf to deliver the content you want at a value that also makes sense to you. Use these links to sign in and check for any personalized offers,” AT&T says at its web site.
How much is the refund? And who exactly ‘qualifies’ for it?
AT&T does not offer further details, but DIRECTV subscribers have posted messages on social media sites saying that they have received $10 credits. That may not seem like a lot, but $10 is better than nothing. Right?
Gina, hope that helps. Happy viewing!
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— Phillip Swann