Q. I am shopping for a new TV and I want to get the best deal possible. Do you have any ideas on how to save money while buying a new set? — Lucy, Dallas, Texas.
Lucy, buying a new TV is a big decision and not one to be taken lightly. Depending upon which set you buy — and where you buy it — you might wind up spending hundreds of dollars more than you need to.
So, here are two ideas on how to save money while buying a new television.
1. Don’t Buy an Extended Warranty
For years, electronics stores have boosted their profits by selling extended warranties to TV shoppers, sometimes using fear tactics to make people think their sets will fall apart the day after the manufacturer’s warranty expires.
But nearly every TV set comes with a one-year warranty on parts and a multiple-month warranty on labor. If the set is a lemon — ready to collapse into a thousand pieces with a single touch — you’ll find out shortly after you bring it home. And if that happens, your manufacturer’s warranty will cover any repairs.
Plus, some credit cards will extend a product’s warranty for an extra year for free. Check with your credit card company before buying a store’s extended warranty.
And, finally, TVs, even today’s sleeker flat-screen sets, are built to last. The number of sets that need repairs in the first few years are estimated to be around five percent.
That’s not a high number. And, as we just noted, if your set does need a repair in the first year or two, it’s likely it will be covered by your manufacturer’s warranty plus your credit card’s warranty extension.
2. Buy Online
There’s no doubt that you can get better deals online, although I must add that some retail stores are now promising to match an online price if you bring it to their attention. However, because a web site, such as Amazon, doesn’t have the overhead of a retail store, particularly a large retail chain, it can sell many TVs at a significant discount. Sometimes the set will be $300 cheaper or more.
If you are leery of ordering a TV through the mail, some sites offer special guarantees to ensure your set arrives in perfect working order. For example, most sets 50 inches or larger at Amazon come with this “Enhanced Delivery’ guarantee:
“For this TV, we offer enhanced delivery through one of our specialty shippers. A representative of a common carrier will deliver your TV to any room suitable for testing, unpack it, ensure that it is working properly to guarantee no damage occurred during transportation, and dispose of all packaging material.”
And if you have a problem with the set after delivery, Amazon offers 60-day free tech support on most sets.
“If you’ve purchased a television, home audio, tablet PC, coffee maker, projector or wearable technology product from Amazon and received it in the last 60 days, you may quality for free over the phone Tech support,” Amazon says, which also offers a liberal return policy.
Another advantage: Amazon offers free two-day shipping on many televisions while Walmart and Best Buy will allow you to order one online and pick up the set at a neighborhood retail store.
So, bottom line: Ordering a TV online is safe and can be less expensive than buying it at your local store.
Have a question about new TV technologies? Send it to The TV Answer Man at firstname.lastname@example.org. Please include your first name and hometown in your message.
— Phillip Swann