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DIRECTV: Will You Lose the Picture When It Rains?

Q. You often bash streaming services for losing their picture. But what about DIRECTV?! I live in a state where we get plenty of rain and my DIRECTV picture goes out whenever the rain is heavy, or sometimes even during a normal shower! What about that, Mr. TV Answer Man?! — Tom, Tampa, Florida.

Tom, I have frequently criticized live streaming services for having occasional technical issues with their picture, particularly during programs that have a large audience such as season-ending episodes, award shows, and NFL playoff games.

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But, yes, cable and satellite TV services are not error-free, although their technical problems are not nearly as prevalent as their streaming counterparts. This is due in large part to the number of years (and dollars) that the satellite and cable services have invested in building relatively reliable delivery systems.

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Still, both cable and satellite TV (and the telco TV) services can undergo outages due to weather. A heavy storm could knock out your area’s cable system, for instance, causing your TV picture and Internet to go out.

And it is also true that a steady, particularly heavy rain can block the signal from the communications satellite in the sky to your satellite dish, whether it’s from DIRECTV or Dish. Such an outage is usually infrequent and short, but if you live in an area that experiences more rain than normal, you might see more outages. (Note: Snow can also cause outages, particularly if the snow piles up on your dish.)

Also worth noting: The dishes of DIRECTV and Dish also need a clear southern view of the sky to capture the signals. That doesn’t mean there can’t be any trees near your home, but it does mean that you need some clearance where the signal comes in.

If you’re not sure if a satellite dish is a viable option for you, call either DIRECTV or Dish and ask them to come out to do a feasibility test. They can survey the area and determine if you will be able to receive a sufficiently strong signal to get all your channels. They might suggest shaving some tree branches or doing something a little different such as putting the dish on a pole on your roof to elevate it above the trees so it can capture a stronger signal.

Since the installers are local contractors, they also can provide some advice on the local rain issue and how often you may experience picture outages.

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Have a question about new TV technologies? Send it to The TV Answer Man at swann@tvpredictions.com. Please include your first name and hometown in your message.

— Phillip Swann

Photo Credit: Free picture from Pexels.com.

 

About TV Answer Man (1244 Articles)
The TV Answer Man is veteran journalist Phillip Swann who has covered the TV technology scene for more than two decades. He will report on the latest news and answer your questions regarding new devices and services that are changing the way you watch television.

2 Comments on DIRECTV: Will You Lose the Picture When It Rains?

  1. Mauda Roberts // June 11, 2018 at 2:19 pm // Reply

    My TV been out for a week

  2. Hello there DTV,suck’s in heavy rain or snow storm to for the Winegrud 8200U outdoor tv antenna.
    Get them channels that you are paying for get them for free with an outdoor tv antenna and NO
    Dropouts in heavy rain or snow storm,good luck and save to day!!!!!

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