AT&T has decided to continue service at UVerse.com for at least several more months despite earlier warnings it might close the site on May 30.
Fletcher Cook, an AT&T spokesman, told the TVAnswerman.com in March that the telco could eliminate service at Uverse.com “as early as May 30.” AT&T then also started notifying customers in letters and advertising notices that the site (but not the entire TV service) could close on that date.
“We haven’t made a final decision, but (want) to be transparent with customers that it was under consideration,” Cook told this reporter in March.
The final decision was coming down to the wire and AT&T even posted a notice at its corporate web site this week saying that the site’s closure was still a possibility on May 30.
But Cook told the TV Answer Man this afternoon by e-mail that AT&T had decided to keep Uverse.com up and running.
“We’ve elected to continue support the Uverse.com web site for at least the next several months,” Cook said.
Uverse.com allows U-verse subscribers to stream channels which they subscribe to as well as watch On-demand programs. The site also offers mobile DVR features, a U-verse TV guide and information about programming packages.
Cook did not provide a reason in March for why AT&T was considering closing UVerse.com, but the company has been candid about its ongoing effort to switch U-verse video subscribers to DIRECTV. The shuttering of Uverse.com could have encouraged more people to switch to DIRECTV, which offers similar streaming features at DIRECTV.com.
Cook did not elaborate today on why AT&T is keeping Uverse.com up for now.
— Phillip Swann