Comcast is continuing its video turnaround, adding a net of 42,000 video subscribers in the first quarter.
“Video revenue increased 4.3%, reflecting rate adjustments, an increase in the number of customers subscribing to additional services and an increase in the number of residential video customers,” Comcast said in its first quarter report released this morning.
For several years, the nation’s top cable operator lost video subscribers due to poor customer service, sub-par technology and stiffer competition from rivals.
But Comcast has posted net gains in the last few quarters thanks to smaller programming bundles and better customer retention programs.
The cable operator has now added more than 200,000 video customers in the last five quarters.
— Phillip Swann