Charter today removed the horror-themed channel, Chiller, from its local systems.
The move is not a surprise. The cable operator in February quietly notified subscribers that it would drop Chiller in late April, albeit without explanation. (Both channels are owned by NBC.)
However, the seemingly sudden departure from Charter’s lineup today has left some subscribers unhappy. And they have registered their disapproval on social media sites.
Charter’s Twitter customer service team, @AskSpectrum, responded this morning to @zengrrl and other subscribers who said they wanted Chiller back.
‘@zengrrl I’m sorry for the delayed response and that it cut out in the middle of the movie, I do show it was set to go dark. Is there anything else we can help you with?” @AskSpectrum wrote.
The loss of carriage on Charter, the nation’s third largest pay TV service, could make NBC re-evaluate Chiller’s future. Dish, the fourth largest pay TV service, dropped the horror-theme channel in February. (Combined, Dish and Charter have roughly 30 million subscribers.)
Comcast, which owns NBC, also does not carry Chiller. However, DIRECTV and AT&T, which combined make up the nation’s largest pay TV service, does carry Chiller.
(Pictured above: All Cheerleaders Die, a movie that plays on the Chiller channel.)
— Phillip Swann