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Sling TV & PlayStation Vue Hit With Widespread Technical Issues

Sling TV and PlayStation Vue (Friday) last night both suffered serious technical issues, leaving many subscribers unable to watch some channels, or even log in, according to user posts at social media sites and Sling TV’s Twitter customer service team.

Update: Sling TV experienced technical issues on Saturday night as well with hundreds of subscribers posting complaints on social media sites. 


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DownDetector.com, a web site that tracks online activity, reports that both live streamers started having problems between 8 p.m. and 9 p.m. ET (on Friday night) when hundreds of Vue and Sling customers began posting complaints.

“I DM’d you & got no response. But, like, seriously though… Vue is totally FUBAR & its harshing my buzz. Man,” tweeted @JaxJoey at 9:11 p.m. ET. (He posted a picture of a PlayStation Vue error display with his tweet.).

Many Vue subscribers said they were met with an ‘network communication error’ message when they tried to tune to any channel.


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Vue’s problems seemed to alleviate between 11 p.m. and midnight, according to the customer posts.  DownDetector.com noted that the highest number of complaints focused on login issues while other subscribers said they couldn’t watch anything after they did log in.

Sling TV’s technical issues seemed to begin a little after Vue with most subscribers complaining they couldn’t watch ESPN which was airing an NBA playoff game.

“What it’s like watching the NBA playoffs with TV app,” tweeted @johnschroyer at 10:45 p.m. (He posted this photo below.)

“Subscribed to Sling SPECIFICALLY to watch the NBA playoffs, but all I get to watch is a spinning circle while it buffers/loads/stutters/skips. Good thing this is still a 7 day trial. Hey Sling, I want to give you my money, but why won’t you take it? Your Roku app is G A R B A G E !” tweeted @bobviolence

Sling TV’s Twitter customer support team acknowledged the problem at 12:51 a.m. ET on Saturday morning.


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“We are having a known issue with the ESPN channel,but we are working on getting it resolved.We apologize for the inconvenience,” Sling TV tweeted.

It’s unclear exactly when Sling TV was able to fix the issue, but the company began posting apologies this morning saying it had been resolved.

“I am sorry if you were having issues with ESPN but they have been resolved. Please try the channel again. *BL” Sling tweeted at 9:03 a.m. ET today.

DIRECTV Now, AT&T’s live streaming service which has its own ups and downs, did not encounter any serious difficulties last night, according to social media posts and DownDetector.com.

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— Phillip Swann

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About TV Answer Man (490 Articles)
The TV Answer Man is veteran journalist Phillip Swann who has covered the TV technology scene for more than two decades. He will report on the latest news and answer your questions regarding new devices and services that are changing the way you watch television.

7 Comments on Sling TV & PlayStation Vue Hit With Widespread Technical Issues

  1. Missy Dillahunty // April 23, 2017 at 1:53 am // Reply

    I had Sling tv and wasnt able to sign in or watch tv? They wouldn’t refund my money back. I was charged for the wrong package.

    Like

  2. Sling TV had technical issues? It worked for me. I love my Slung TV!

    Like

  3. Djibril Barry // April 23, 2017 at 1:01 pm // Reply

    I have no issue with PlayStation vue so far,about 3 months now.I use PS vue with Amazon fire stick Alexa with spectrum broadband internet.

    Like

  4. Alfred Raguckas // April 23, 2017 at 4:36 pm // Reply

    I had no problems with SlingTV. I’ve had it for two months and works very well. That and a digital antenna for local channels and Ooma for home phone and I’m set.

    Like

  5. I did have an issue using Vue Friday. But only on my PS4. Worked fine with my phone though?

    Like

  6. Victor Vinson // April 24, 2017 at 8:00 am // Reply

    Fake news……….

    Like

  7. Akiraclass // April 25, 2017 at 8:04 pm // Reply

    I never had issues with my PSVue, though I use Amazon Firestick most of the time and that doesn’t require the sony network like the PSs do. So maybe it was the Sony Network that had issues and affected the users who were on the consoles?

    Like

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