Comcast Launches App For Tech Appointments

Comcast is bringing the ‘cable guy’ experience into the modern age with a new app feature that will alert a customer when a technician or installer is 30 minutes away from his or her home.

Amazon: Fire TV Stick: $39

The feature, which is now part of Comcast’s ‘My Account’ app, which is available on Android and iOS systems, will also enable the customer to see a photo and name of the technician.

Amazon: Roku 32-inch Smart TV: $169.

This should help prevent situations where a criminal poses as a technician to gain entry into one’s home.

Amazon: Sony 55-inch 4K TV: $798.

The app also includes a map which will let the subscribers follow the progress of the technician’s journey, all the way until he or she reaches the home.

See Amazon’s 1-Day-Only deals!

Comcast is hoping the app will reduce the wait time for appointments as well as improve company relations with its customers.

— Phillip Swann

About TV Answer Man (583 Articles)
The TV Answer Man is veteran journalist Phillip Swann who has covered the TV technology scene for more than two decades. He will report on the latest news and answer your questions regarding new devices and services that are changing the way you watch television.

Leave a Reply

%d bloggers like this: