News Ticker

Why Did DIRECTV Blackout My 4K Baseball Game?

Baseball Equipment Laying on Grass --- Image by © Royalty-Free/Corbis

Q.  I waited anxiously all week to watch the Dodgers/Mets game Friday (May 27) on DIRECTV’s new live 4K channel, channel 106. When it came time for the game to start, I kept getting a message that said “no signal.” I called DIRECTV and finally got a rep on the phone, who told me the game was blacked out. I explained that the message I usually get in those cases is “This game is blacked out in your area.” I was being told I had no signal. I then pushed her on why they would offer a game on their national live 4K channel if it was only available in a few markets, and of course she had no answer. My question, Mr. Answer Man, why was the game blacked out? — David, Fairfax, Virginia. 

David, I understand your frustration and you’re not the only person who’s complaining that DIIRECTV’s 4K  broadcasts of Major League Baseball games are being blacked out. I’ve received a handful of e-mails from readers who say they have run into blackouts as well.

Before I answer your question, though, a little background on DIRECTV and its 4K live channel.

See Blu-ray movies for under $10 each.

The satcaster in April launched three 4K channels, including one (channel 106) that airs live events in the new picture format. Shortly after the launch, DIRECTV announced that it would air several Major League Baseball games in 4k this season, all produced by the MLB Network.

The game you note in your question was between the New York Mets and Los Angeles Dodgers and it was played on May 27. By the blackout rules of Major League Baseball, only the Los Angeles and New York markets should have been blacked out from seeing the game — in 4K, or on the regular MLB Network channel.

See 4K TVs for under $1,000.

And guess what? The game was blacked out only in those two markets, and certainly not in yours, the Washington, D.C. area, according to Lorraine Fisher, a spokeswoman for the MLB Network.

“I looked into this…we did not have any record of blackout issues during (the Mets-Dodgers) game,” Fisher told me.

See Amazon’s 4K TV Store.

Based on your question, I believe that you had a connection issue that caused your 4K TV to display that you could not receive a signal on channel 106. Then, when you called DIRECTV’s customer service team, they incorrectly told you the game was blacked out in your area instead of trying to solve your real problem, the connection issue.

My educated guess is that other viewers who have complained of 4K MLB blackouts have experienced similar connection issues.

See today’s top deals on TVs at Amazon.com.

What could be the connection problem? That I don’t know, but I would suggest that if you have trouble again getting a signal on channel 106, call DIRECTV and ask them to come out to take a look at your set-up.

The TV Answer Man web site is supported solely from your purchases from Amazon.com. We urge you to buy something now using this link. Every purchase helps. Many thanks.

If you have a question for the TV Answer Man, send it to: swann@tvpredictions.com

And if you want to see the latest news in TV technology, go to TVPredictions.com To subscribe to Phillip Swann’s Twitter page, click SwannionTV.

 

About TV Answer Man (706 Articles)
The TV Answer Man is veteran journalist Phillip Swann who has covered the TV technology scene for more than two decades. He will report on the latest news and answer your questions regarding new devices and services that are changing the way you watch television.

2 Comments on Why Did DIRECTV Blackout My 4K Baseball Game?

  1. The absolute dumbest thing ever. Your own team in your own market in 4K and it’s blacked out. Ridiculous is the only answer. Dumb dumb dumb shame on you MLB

  2. Theodore Trammel // September 21, 2016 at 11:21 pm // Reply

    Directv stopped working on my Kindle Fire HD

Leave a Reply to Theodore Trammel Cancel reply

%d bloggers like this: